I have to second this post. I have an ultraboard that was working until just a couple days ago.

Spambots attacked, I added some IPs to the ban list.

Now apparently alll my users get the message "you are banned" ... and I do too!

I have no access to the admin tools. What to do? People are emailing me wantng access to the ultraboard and I have nothing I can do to unban them. And for those who have bookmarked the ubord, there's nothing I can do to direct them to any new board even if I had one up.

Thanks

Thanks

Unfortunately there is no way of converting your Ultraboard to a Switchboard.

Thanks for the response Joel.

However, Seconding the post above, could you please address these issues:

1) Can we be unbanned and then access the old ultraboard in anyway, to reopen it? 2) Can the homepage of the old board have a personalized message? As it stands now, my users see "YOU HAVE BEEN BANNED" and they have no idea how to get to any new board. I can't accesss it to change the message, put in a "go here URL" or anything.

People who have bookmarked that page are just stuck--and they believe they've done something to be banned, on top of it all. Very poor user experience, to say the least.

In case anyone looking for help with an Ultraboard forum ends up here, this issue was never resolved. "joel" at tooum.com never responded to email messages.

In case anyone looking for help with an Ultraboard forum ends up here, this issue was never resolved. "joel" at tooum.com never responded to email messages.

And as you can see above by the multiple messages that can't be deleted or edited, Tooum forums don't work very well.